Terms of Service

Information on this website is general and may change. Confirm product specifications and suitability with us before relying on them for a particular application.

A quote request is an enquiry only. It does not create a sale or guarantee price, availability or delivery. Product specifications, price, freight, payment and any other sale terms must be confirmed before ordering.

Purchases made through external retailers are with those retailers and are subject to their terms. The direct retail range is not yet available for purchase on this website.

Follow equipment manufacturer instructions and the applicable product label and safety data sheet. For CPAP use, follow your device manufacturer’s recommended water type and cleaning instructions. Website content is not medical advice.

Deionised water is not represented as sterile. Do not assume a technical-grade product is suitable for drinking, medical procedures or any application requiring sterile water.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

Do not misuse this website, submit misleading details or attempt to access information that is not publicly available.

The business must confirm its legal trading entity and any applicable business identifiers, and obtain advice on product sale terms before selling directly. No deposit, cancellation fee or returns policy is established by this draft.